Request an audit

Terms of service

Effective November 6, 2026

These terms apply to the services supplied by Alex Kirmayer, trading as ATTRUNNR (“ATTRUNNR”, “we”, “us”), to businesses (“you”). Each order is confirmed in a written quote by email. The quote and these terms together form the agreement. If they conflict, the quote wins.

Who can order

Our services are for businesses. By ordering, you confirm that you are authorised to act for the business named in the quote and that the information you give us is accurate.

Our services

  • Audit: a written report on your store’s accessibility (tested against WCAG 2.2 level AA), tracking and speed, based on automated scans and manual checks of the pages listed in the quote.
  • Accessibility fix: changes to your theme’s code that address the findings in your audit, followed by a re-test.
  • Monitoring: monthly re-scans of the agreed pages, an email when new issues appear, and an accessibility statement kept up to date. Monitoring reports problems; fixing new problems is quoted separately unless the quote says otherwise.
  • Tracking and speed fixes: the specific changes listed in the quote.
  • Google Ads management: setting up and running campaigns in your own Google Ads account, with a monthly report.

What we don’t promise

We are not lawyers, and nothing we provide is legal advice. We don’t guarantee that your store complies with the Americans with Disabilities Act or any other law, or that you won’t receive a demand letter or lawsuit. Automated and manual testing can’t find every problem. We also don’t guarantee sales, conversion rates, search rankings, page-speed scores or advertising results.

Prices and payment

  • Prices on this site are starting points. The price in your quote is the price you pay. All prices are in US dollars and exclude any taxes that apply.
  • Audit: paid in full before work starts. If you order an accessibility fix within 60 days of receiving the report, the full audit fee is credited against the fix.
  • Fixes: 50% before work starts and 50% when we have finished and before changes are published to your live store.
  • Monitoring and Google Ads management: billed monthly in advance. You can cancel at any time; the service stops at the end of the month you’ve paid for.
  • Payments are taken through Stripe or PayPal. Nothing is charged automatically except the monthly services you’ve signed up for.

Advertising spend

Money spent on ads is not part of our fee. You pay Google directly, through your own Google Ads account, which stays yours. You set the budget, and we won’t raise it without your written approval.

Access to your store

For fixes and tracking work, you give us limited access, such as a Shopify collaborator request or a restricted WordPress account. We work on a copy of your theme and publish changes only with your written go-ahead. Please keep your own backups, and remove our access when the work ends.

Your part

  • Answer our questions and provide access within a reasonable time. Delays on your side move our delivery dates.
  • You are responsible for content you add or change after our work, such as new product images, apps or theme updates, which can bring back old problems or create new ones.
  • You confirm you have the right to let us work on the store, its content and any accounts you connect.

Changes to the scope

Work outside the quote, such as new pages, extra templates or new features, is quoted separately in writing before we start it.

After a fix

If, within 30 days of publishing, a finding we said we fixed turns out not to be fixed, we’ll correct it at no charge. This doesn’t cover problems caused by later changes to the store, its apps or its theme.

Cancellation and refunds

  • If we decline an order after reviewing it, we refund any payment in full.
  • You can cancel an audit or fix for a full refund until we tell you work has started. After that, you pay for the work done so far. Once an audit report has been delivered, the audit fee is not refundable.
  • If we can’t deliver what the quote describes and can’t put it right within a reasonable time, we refund the part of the payment for work not delivered.

Ownership

Once you’ve paid in full, the audit report and the code changes we make to your store are yours to use. We keep ownership of our own tools, scanners, templates and methods. We won’t name you as a client publicly without your permission.

Confidentiality

We keep your store data, account access and business information confidential, and use them only to deliver the services you ordered.

Third-party services

Your platform, theme, apps, hosting, Google Ads and payment providers have their own terms and can change or fail. We aren’t responsible for their outages, policy changes or decisions, including ad disapprovals or account suspensions.

Liability

To the fullest extent the law allows, we are not liable for indirect or consequential loss, lost profits, lost sales, legal claims made against your business, or failures of third-party services. Our total liability for any claim is limited to the fees you paid for the service the claim relates to in the 12 months before it arose. Nothing in these terms limits liability that cannot legally be limited.

Changes and contact

We may update these terms; the version in force when you accept a quote applies to that order. Questions, notices and cancellations: sales@attrunnr.com.